Data Deletion Instructions

This page explains how to delete data associated with your use of Prime My Body, including data obtained through Meta (Facebook/Instagram) login and TikTok Login Kit. It satisfies Meta’s requirement for a user data deletion instructions URL, and the same process applies to data obtained from TikTok.

1. Disconnect in the product (fastest)

1. Sign in to your tenant’s Prime My Body experience.
2. Open Connections (or the social accounts area in the app).
3. Select Disconnect for Instagram, TikTok, or any other connected platform.

Disconnecting revokes our use of stored OAuth tokens for that account and stops future publishing on your behalf. Historical publish logs may be retained briefly for audit and troubleshooting unless you also request full deletion below.

2. Revoke access in your platform settings

You can remove our app from your social accounts at any time:

• Facebook: Settings & privacy → Settings → Apps and Websites, remove Prime My Body.
• Instagram (linked via Meta): use the same Meta Apps and Websites controls for the Facebook account linked to your Instagram Professional profile.
• TikTok: Settings and privacy → Security & permissions → Manage app permissions, remove Prime My Body.

After removal, we can no longer access new data from that platform; existing copies in our systems are handled per section 3.

3. Request deletion of stored account data

Email [email protected] with:

• Subject line: Data deletion request
• The email or member identifier you use to sign in
• Your company / tenant name (for example the brand you promote under)
• Connected platforms to delete (Instagram, TikTok, etc.)
• Whether you want full account erasure or only social connection data removed

We will verify your identity with your Tenant administrator when needed and respond within 30 days unless a longer period is required by law.

4. What we delete

Upon a confirmed request, we delete or anonymize, where applicable:

• OAuth tokens and social connection records (Meta, TikTok, and any other connected platform)
• Gallery uploads and generated promotional media tied to your member account
• Scheduled posts not yet published
• Contact and consent records you or your tenant imported for your account
• Session and profile identifiers that are not required for legal or security retention

We may retain minimal logs, billing records, or aggregated analytics that cannot reasonably identify you, as permitted by law.

5. Tenant administrators

If your access is managed by a company administrator, you may also ask them to remove your member account from the tenant. They can contact us at [email protected] for tenant-wide deletion coordination.

6. Meta app verification note

For Meta Developer App Review:

• User Data Deletion Instructions URL: https://pmb.brightlite.cloud/data-deletion
• Data Deletion Callback URL (optional automated callback): https://pmb.brightlite.cloud/_meta/data-deletion
• Deauthorize Callback URL: https://pmb.brightlite.cloud/_meta/deauthorize
• Privacy Policy: https://pmb.brightlite.cloud/privacy
• Terms: https://pmb.brightlite.cloud/terms

7. TikTok note

Data obtained through TikTok Login Kit (basic profile information) and content published through the TikTok Content Posting API are covered by the same deletion process above. Disconnecting TikTok in the product or revoking access in TikTok’s app permission settings stops all further access; email us per section 3 for full erasure of stored TikTok account data.